PlanBot
Refund Policy
Thank you for choosing our AI Planning Telegram Bot. We are committed to providing you with an exceptional experience. Please read our refund policy carefully before making a purchase.
No Refunds
Due to the nature of our service, all sales are final. We do not offer refunds or credits for any purchases. Here’s why:
- Time-Sensitive Information: Our bot provides access to information and features that are time-sensitive and intended for immediate use.
- Instant Access: Upon purchase, you gain immediate access to our digital features and services. This means you can start using the bot right away.
- Digital Features: Our bot offers a range of digital features, including personalized planning, instant updates, and interactive content. These features are consumed or utilized instantly.
Exceptions
We understand that there may be exceptional circumstances. We will consider a refund only in the following cases:
- Billing Error: If you believe you have been charged in error, please contact us within 24 hours of the transaction. We will investigate the issue and, if a billing error is confirmed, we will issue a full refund.
- Technical Issues: If you experience technical issues that prevent you from using the bot, please contact our support team. We will work with you to resolve the issue. If we are unable to resolve the issue within a reasonable timeframe, we may, at our discretion, offer a refund.
How to Request a Refund
To request a refund based on the exceptions listed above, please contact our support team at [email protected]. Please include the following information in your email:
- Your Telegram username
- Your order number
- A detailed description of the issue
Contact Us
If you have any questions about our refund policy, please do not hesitate to contact us at [email protected].